Due to local public holidays in different countries, our warehouses will be closed for a few days in February. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Warehouse Closure Dates in February:
| Warehouse | Holiday Closures |
| China | Feb 10th – Feb 27th |
| Hong Kong | Feb 17th – Feb 19th |
| Taiwan | Feb 14th – Feb 22nd, Feb 27th – Feb 28th *“Check Out” dates during the holiday period: Feb 13th, Feb 24th & Feb 26th, 2026 |
| Japan | Feb 11th, Feb 23rd |
| United States | Feb 16th |
| South Korea | Feb 17th – Feb 19th |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.