Last Updated On 6-Sep-2021
Effective Date 6-Sep-2021
This Cookie Policy describes the policies of E-Buy Global Limited d.b.a. “Buyandship UK” on the use of cookies and similar technologies to recognize you when you visit our website (https://uk.buynship.com, the “Service”) and interact with any of our services. It explains what these technologies are and why we use them, as well as the choices for how to control them.
We may modify this Cookie Policy at any time without any prior notice to you and will post the revised Cookie Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Cookie Policy. We therefore recommend that you periodically review this page.
A cookie is a small text file that is transferred from a website to your computer, phone, or tablet when you visit a website and use its functions, or use an app. Cookies are widely used by online service providers to facilitate and help to make the interaction with users faster and easier (by helping us to distinguish between you and other users and enabling us to retrieve things like your settings and preferences), as well as to provide reporting information and facilitate online advertising. For example, it may store details that you submit on the site -- like your personal settings, location, or what you have in a shopping cart, et cetera -- so you don’t need to enter information more than once.
Cookies set by Buyandship UK on the Service are called "first party cookies". Cookies on the Service set by parties other than Buyandship UK are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the Service (e.g. advertising, interactive content and analytics).
We use first party and/or third party cookies to:
- facilitate the operation and functionality of our Service;
- ensure content on the website is relevant to you and create a bespoke user experience;
- remember your choices so we don’t have to ask you every time you visit;
- improve your experience on our website by providing statistical data on overall usage, and anonymised trend data from website visitors;
- identify Buyandship UK members and personalize marketing interactions;
- continually improve our Service.
Please see our Privacy Policy for further details on why we need to process this data.
We use this Cookie, developed ourselves, to determine whether or not the visitor is a returning member, and if the visitor is a returning member to identify the particular member. This is an essential cookie that enables core functionality like your cookie preferences and accessibility. Without this cookie you wouldn’t be able to use our Service. You may disable this by changing your browser settings, but this may affect the proper functioning of our Service.
By continuing to use our Service, you agree to accept cookies on your device. If you prefer not to accept cookies, we ask you to please leave our website and not use our Service.
We use Google Analytics to collect limited, anonymized data directly from end-user browsers to enable us to better understand your use of our Service. This helps us develop our content and design our Service so that it is fit for use. Google Analytics manages its own cookies, which it uses to:
- determine visitors who have never been to the site before, versus those who are returning visitors; and
- establish the traffic source, device, and browser type of visitors.
Further information on Google’s Privacy & Terms policies may be found at: https://policies.google.com/privacy. Information specific to cookies may be found at: https://policies.google.com/technologies/cookies. You can opt-out of all Google supported analytics by visiting: https://tools.google.com/dlpage/gaoptout.
We use cookies served by Facebook to help us reach our members and to advertise to audiences that may have an interest in our Service. Facebook manages its own cookies, which it uses to:
- market to relevant audiences on Facebook; and
- profile audiences who come to the website.
We use Intercom to provide customer service and support by chat and email. Intercom allows us to record and store conversations with both anonymous visitors and registered members. We can thus view a full history of our conversations with our visitors and customers, and provide timely, accurate, and relevant responses. Intercom manages its own cookies, which it uses to:
- identify individual, anonymous visitors and/or registered members; and
- associate visitors and members with relevant conversation records.
Further information on Intercom’s cookie policies may be found at: https://www.intercom.com/legal/cookie-policy.
We use Adyen for their payment gateway and card tokenization services. Card tokenization is how Adyen safely and securely remembers the credit card details of returning shoppers for faster checkout. Adyen manages its own cookies, which it uses to:
- identify individual shoppers as they traverse Adyen’s payment flow; and
- redirect shoppers back to Buyandship UK’s site after completing payment.
A full list of the cookies we use on Buyandship UK and why is included below:
| Name | Service | Domain | Duration | Purpose |
|---|---|---|---|---|
| STEP_ID | Buyandship UK | uk.buynship.com | Up to 1 year | Session records and member identification in order to serve relevant content |
| wp* | uk.buynship.com | Up to 1 year | ||
| wordpress* | uk.buynship.com | Up to 1 year | ||
| bns* | uk.buynship.com | Up to 1 year | ||
| fbp_ | uk.buynship.com | 3 months | Retargeting to users after they leave Buyandship UK | |
| _gid | Google Analytics | uk.buynship.com | 1 day | Google Analytics is a web analytics service offered by Google that tracks and reports website traffic |
| _ga | uk.buynship.com | 2 years | ||
| _gclxxxx | uk.buynship.com | 3 months | ||
| intercom-id* | Intercom | uk.buynship.com | 9 months | Customer service support |
| intercom-session* | uk.buynship.com | 7 days (from each log in event) | ||
| gdpr | Adyen | www.adyen.com | 1 year | Cookie preferences for Adyen, our payments provider |
| lastUpdatedGdpr | www.adyen.com | 1 year |
In general, only your member ID and login status is recorded and stored in our cookie. Information such as parcel status, shipment declaration, transshipment order consolidation, and the like are stored securely on our servers and not in cookies. The transmission of this data is performed via our secure systems and secure transmission protocols.
All browsers allow you to manage which cookies you accept, reject and delete. You can usually find these controls under the ‘Preferences’ or ‘Tools’ menu.
The following list provides links with instructions on how to prevent new cookies being stores and/or deleting existing cookies depending on the browser you are using:
- Internet Explorer - http://windows.microsoft.com/en-GB/internet-explorer/delete-manage-cookies
- Firefox - https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Google Chrome - https://support.google.com/chrome/answer/95647?hl=en
- Safari - http://help.apple.com/safari/mac/8.0/#/sfri11471
You can find more detail about individual browser settings and cookies generally at https://aboutcookies.org.
By continuing to use our Service, you are accepting cookies on your device. If you prefer not to accept cookies, please leave our website.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please email us at uk@buynship.com.